Terms and Conditions Surya77 – Platform Usage Guidelines

Welcome to Surya77. This Terms and Conditions document is a legally binding agreement between you ("User") and Surya77 ("Platform", "We"). By accessing, registering, logging in, or using any part of the Surya77 platform — whether via the website, mobile app, or any other device — you are deemed to have read, understood, and fully agreed to be bound by all terms contained in this document.

If you do not agree with any part of these Terms and Conditions, please stop using the Surya77 platform immediately. Continued use of the platform following any amendment to these Terms and Conditions constitutes your acceptance of those changes.

To register and use the surya77 platform, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Not included on the self-exclusion list of any gaming platform or regulatory body.
• Registering an account using accurate, correct and up-to-date information at all times.
• Each individual is only permitted to hold one (1) active account only. Multiple account registrations are strictly prohibited.
• Not using an account on behalf of another person or an account shared with other individuals.

Surya77 reserves the right to request identity verification (KYC) at any time, including during registration, when making a withdrawal, or when any suspicious activity is detected. Required documents may include a national ID, passport, or a recent proof of address document.

Surya77 accepts deposits via a range of secure and approved payment methods, including FPX (online banking), Touch 'n Go eWallet, GrabPay, and selected cryptocurrencies. All deposits are processed automatically and are typically credited to your account within minutes.

• Minimum deposit: RM10 per transaction.
• Maximum deposit: Depends on the selected payment method.
• All deposits made are intended solely for gameplay on the Surya77 platform.
• Surya77 does not charge any hidden fees for processing deposits.
• Deposited funds cannot be transferred to another user's account.

Withdrawals at Surya77 are processed quickly and efficiently. We are committed to ensuring your winnings reach you in the shortest time possible.

• Minimum withdrawal: RM30 per transaction.
• Processing time: Under one hour for KYC-verified withdrawals.
• The first withdrawal requires full identity verification before it can be processed.
• The withdrawal method must match the deposit method used, except in specific circumstances approved by our team.
• Surya77 reserves the right to hold any withdrawal if there are signs of suspicious activity, pending investigation.

If your withdrawal has been approved but has not arrived within the specified timeframe, please contact our customer support team via Live Chat, available 24/7.

Surya77 offers a variety of bonuses and promotions for new and existing members. All bonuses are subject to wagering requirements and the specific terms stated in each promotional offer.

• Bonuses may only be claimed once per promotion, unless stated otherwise.
• Wagering requirement: Bonuses must be wagered the specified number of times before any withdrawal is permitted.
• Bonuses cannot be transferred, converted to cash, or used on games excluded from wagering requirements.
• Surya77 reserves the right to void any bonus if there is evidence of misuse, multi-accounting, or fraud.
• The terms of each promotion may change at any time at Surya77's sole discretion.

All games offered at Surya77 use a Random Number Generator (RNG) certified by independent auditing bodies, ensuring every game outcome is random and fair for all players.

• The outcome of each game is final and cannot be disputed unless there is clear evidence of a technical bug.
• In the event of a technical disruption or internet disconnection during gameplay, Surya77 is not liable for any losses incurred.
• The RTP (Return to Player) value for each game is as set by the original game provider and can be reviewed in each game's information section.
• Surya77 reserves the right to remove or replace any game from the platform at any time without prior notice.

To maintain a fair and safe gaming environment for all members, the following are strictly prohibited on the Surya77 platform:

• Registering more than one account or using another person's account.
• Collusion between players to deceive the system or other players.
• Use of bots, automated software, scripts, or any unauthorized tools to play.
• Exploiting technical bugs or system vulnerabilities. Any bugs discovered must be reported to our team immediately.
• Money laundering or any other illegal financial activity.
• Use of a credit card or payment method that does not belong to you.
• Any form of threats, harassment, or hate speech directed at players or Surya77 staff.

Surya77 reserves the right to suspend or close any account for the following reasons:

• Violation of any provision in these Terms and Conditions.
• Failure to submit the requested KYC documents within the stipulated timeframe.
• Self-exclusion request by the account holder.
• Account inactivity for 12 consecutive months.
• Instructions from the relevant authorities or regulatory bodies.

If your account is suspended due to technical or administrative reasons not arising from a rule violation, our team will contact you within 24 hours with an explanation and resolution.

Surya77 takes its responsible gaming commitment seriously. We believe that enjoyable gaming is gaming done within healthy, controlled limits.

• Deposit Limit: You can set daily, weekly, or monthly deposit limits directly from your account settings.
• Temporary Break: The break function allows you to temporarily suspend account access for anywhere between 24 hours and 6 months.
• Self-Exclusion: Players who wish to stop permanently can activate a lifetime self-exclusion through the account settings section or by contacting our customer support.
• Once self-exclusion is activated, it cannot be reversed during the selected period.

To the extent permitted by applicable law, Surya77 shall not be liable for any loss, damage, or claim arising from:

• Technical disruptions, server failures, or internet connectivity issues beyond Surya77's control.
• Losses in games that result from valid and fair RNG outcomes.
• Unauthorized use of your account by a third party resulting from your own negligence in safeguarding your password.
• Delays in withdrawal processing caused by incomplete KYC procedures.

Surya77 makes no guarantee that the platform will operate at all times without interruption or errors. We continually strive to ensure maximum platform availability, but periodic maintenance and updates may be required.

Surya77 respects the privacy of all its users. All personal information collected during registration and use of the platform is processed in accordance with our Privacy Policy, which complies with Malaysia's Personal Data Protection Act.

• Your personal data is used solely for the purposes of managing your account, processing transactions, and complying with legal requirements.
• Surya77 will not sell or share your personal information with third parties without your consent, except as required by law.
• You have the right to request access to the personal data we hold about you, as well as to request its correction or deletion under certain circumstances.

For full details on how we handle your data, please refer to Privacy Policy Surya77.

Surya77 reserves the right to update, modify, or add to any part of these Terms and Conditions at any time at our sole discretion. Any material changes will be communicated to users via their registered email or a notice prominently displayed on the platform.

Your continued use of the Surya77 platform after any amendments take effect constitutes your acceptance of the revised terms. It is your responsibility to review this Terms and Conditions page from time to time to ensure you are always aware of the latest applicable terms.